Windows Analysis Report
https://support-ticket.es/

ID:	1546141
Product:	CloudBasic
Start time:	15:00:22
Start date:	31.10.2024
Cookbook:	defaultwindowsinteractivecookbook.jbs
System description:	Windows 10 x64 22H2 with Office Professional Plus 2019, Chrome 117, Firefox 118, Adobe Reader DC 23, Java 8 Update 381, 7zip 23.01
Architecture:	WINDOWS

Name	Type	MD5	SHA1	SHA256
C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Docs.lnk	MS Windows shortcut, Item id list present, Points to a file or directory, Has Relative path, Has Working directory, Has command line arguments, Icon number=0, Archive, ctime=Tue Oct 3 09:48:42 2023, mtime=Thu Oct 31 13:00:51 2024, atime=Wed Sep 27 04:28:28 2023, length=1210144, window=hide	0A099BA8EB4AAC578D1B59CB9DFE2194	BA9DEC545F9DB763FD21FDF2705B2AC45CFA38B0	979733B51AB901F3918F557F28161ACCC50C7F10631ED731AACE6EE03F918FE0
C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Gmail.lnk	MS Windows shortcut, Item id list present, Points to a file or directory, Has Relative path, Has Working directory, Has command line arguments, Icon number=0, Archive, ctime=Tue Oct 3 09:48:42 2023, mtime=Thu Oct 31 13:00:51 2024, atime=Wed Sep 27 04:28:28 2023, length=1210144, window=hide	70F8C7572D8E136D28C7CCB940CEDD17	C3C4154C7EC8622C5007E824CDCA76B0D159D8C9	4510A701D92F5FB98CF71636B385ED74718FA3C6E0DA6024C7421C365E7D7938
C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Google Drive.lnk	MS Windows shortcut, Item id list present, Points to a file or directory, Has Relative path, Has Working directory, Has command line arguments, Icon number=0, Archive, ctime=Tue Oct 3 09:48:42 2023, mtime=Fri Oct 6 08:05:01 2023, atime=Wed Sep 27 04:28:28 2023, length=1210144, window=hide	632C998790D52F1A125E85213A0C9186	962BFB2BCC9A7E8EAEF5747F70F8559ED94C2458	4AF290958E4C8031CC1066133B5631B088E7090A51C4541074D899E8BC65C885
C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Sheets.lnk	MS Windows shortcut, Item id list present, Points to a file or directory, Has Relative path, Has Working directory, Has command line arguments, Icon number=0, Archive, ctime=Tue Oct 3 09:48:42 2023, mtime=Thu Oct 31 13:00:51 2024, atime=Wed Sep 27 04:28:28 2023, length=1210144, window=hide	55A299A1F63FC86D32B631B063E273D4	0935BAEC0719D3615A0DD37A1F973AC61A1742AD	73281AA5097F49ACEA90E031C889BCF61E6CB5C93113FAF03E94AE20100DC0E8
C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Slides.lnk	MS Windows shortcut, Item id list present, Points to a file or directory, Has Relative path, Has Working directory, Has command line arguments, Icon number=0, Archive, ctime=Tue Oct 3 09:48:42 2023, mtime=Thu Oct 31 13:00:51 2024, atime=Wed Sep 27 04:28:28 2023, length=1210144, window=hide	294376E76B33896AB306A7788D4A4814	8CCDCF538461A90F1B58B29EFE9B58E68DFCF4FB	2FF008BE4786109F61927D87B2DF295936536B5406C4ADAA6CA9B148302DBC97
C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\YouTube.lnk	MS Windows shortcut, Item id list present, Points to a file or directory, Has Relative path, Has Working directory, Has command line arguments, Icon number=0, Archive, ctime=Tue Oct 3 09:48:42 2023, mtime=Thu Oct 31 13:00:51 2024, atime=Wed Sep 27 04:28:28 2023, length=1210144, window=hide	E970CB47F31319364C756FA4370A3EC4	82EB484520FDECDE99EF2ED72844A319A21EF29E	5A81E2EF214A9EBD2C0E9F2F47E9E6227BD0905D217443A7FFF942EDBE24880F

Phishing

Source: https://support-ticket.es/

HTTP Parser: Base64 decoded: 1730383252.000000

Source: https://support-ticket.es/	HTTP Parser: No favicon
Source: https://support-ticket.es/	HTTP Parser: No favicon

Compliance

Source: unknown	HTTPS traffic detected: 184.28.90.27:443 -> 192.168.2.16:49725 version: TLS 1.2
Source: unknown	HTTPS traffic detected: 4.175.87.197:443 -> 192.168.2.16:49724 version: TLS 1.2
Source: unknown	HTTPS traffic detected: 184.28.90.27:443 -> 192.168.2.16:49726 version: TLS 1.2

Networking

Source: unknown	UDP traffic detected without corresponding DNS query: 1.1.1.1
Source: unknown	UDP traffic detected without corresponding DNS query: 1.1.1.1
Source: unknown	UDP traffic detected without corresponding DNS query: 1.1.1.1
Source: unknown	UDP traffic detected without corresponding DNS query: 1.1.1.1
Source: unknown	TCP traffic detected without corresponding DNS query: 204.79.197.203
Source: unknown	TCP traffic detected without corresponding DNS query: 204.79.197.203
Source: unknown	TCP traffic detected without corresponding DNS query: 204.79.197.203
Source: unknown	TCP traffic detected without corresponding DNS query: 204.79.197.203
Source: unknown	TCP traffic detected without corresponding DNS query: 192.229.211.108
Source: unknown	TCP traffic detected without corresponding DNS query: 204.79.197.203
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 4.175.87.197
Source: unknown	TCP traffic detected without corresponding DNS query: 20.189.173.10
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 20.189.173.10
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 184.28.90.27
Source: unknown	TCP traffic detected without corresponding DNS query: 20.189.173.10
Source: unknown	TCP traffic detected without corresponding DNS query: 204.79.197.203
Source: unknown	TCP traffic detected without corresponding DNS query: 20.189.173.10
Source: unknown	TCP traffic detected without corresponding DNS query: 192.229.211.108
Source: unknown	TCP traffic detected without corresponding DNS query: 20.189.173.10

Source: global traffic	DNS traffic detected: DNS query: support-ticket.es
Source: global traffic	DNS traffic detected: DNS query: a.nel.cloudflare.com
Source: global traffic	DNS traffic detected: DNS query: www.google.com

Source: unknown	Network traffic detected: HTTP traffic on port 49710 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49720
Source: unknown	Network traffic detected: HTTP traffic on port 49706 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 49712 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 49678 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 49725 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 49719 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 49720 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49719
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49718
Source: unknown	Network traffic detected: HTTP traffic on port 49713 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49717
Source: unknown	Network traffic detected: HTTP traffic on port 49715 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49716
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49715
Source: unknown	Network traffic detected: HTTP traffic on port 49717 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49714
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49713
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49712
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49711
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49710
Source: unknown	Network traffic detected: HTTP traffic on port 49707 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 49673 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 49705 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 49711 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 49726 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 49724 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49707
Source: unknown	Network traffic detected: HTTP traffic on port 49716 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49706
Source: unknown	Network traffic detected: HTTP traffic on port 49714 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49705
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49726
Source: unknown	Network traffic detected: HTTP traffic on port 49718 -> 443
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49725
Source: unknown	Network traffic detected: HTTP traffic on port 443 -> 49724

Source: unknown	HTTPS traffic detected: 184.28.90.27:443 -> 192.168.2.16:49725 version: TLS 1.2
Source: unknown	HTTPS traffic detected: 4.175.87.197:443 -> 192.168.2.16:49724 version: TLS 1.2
Source: unknown	HTTPS traffic detected: 184.28.90.27:443 -> 192.168.2.16:49726 version: TLS 1.2

System Summary

Source: classification engine

Classification label: clean1.win@16/6@8/34

Source: C:\Program Files\Google\Chrome\Application\chrome.exe

File created: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps

Source: unknown	Process created: C:\Program Files\Google\Chrome\Application\chrome.exe "C:\Program Files\Google\Chrome\Application\chrome.exe" --start-maximized "about:blank"
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: C:\Program Files\Google\Chrome\Application\chrome.exe "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --lang=en-US --service-sandbox-type=none --mojo-platform-channel-handle=1976 --field-trial-handle=2000,i,2652546413562036112,18000386742114447018,262144 --disable-features=OptimizationGuideModelDownloading,OptimizationHints,OptimizationHintsFetching,OptimizationTargetPrediction /prefetch:8
Source: unknown	Process created: C:\Program Files\Google\Chrome\Application\chrome.exe "C:\Program Files\Google\Chrome\Application\chrome.exe" "https://support-ticket.es/"
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: C:\Program Files\Google\Chrome\Application\chrome.exe "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --lang=en-US --service-sandbox-type=none --mojo-platform-channel-handle=1976 --field-trial-handle=2000,i,2652546413562036112,18000386742114447018,262144 --disable-features=OptimizationGuideModelDownloading,OptimizationHints,OptimizationHintsFetching,OptimizationTargetPrediction /prefetch:8
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	Process created: unknown unknown

Source: Window Recorder

Window detected: More than 3 window changes detected

Boot Survival

Source: C:\Program Files\Google\Chrome\Application\chrome.exe	File created: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	File created: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Google Drive.lnk
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	File created: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\YouTube.lnk
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	File created: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Sheets.lnk
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	File created: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Gmail.lnk
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	File created: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Slides.lnk
Source: C:\Program Files\Google\Chrome\Application\chrome.exe	File created: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Docs.lnk